Last updated September 16, 2026
Effective Date: September 16, 2026
This Privacy Policy explains how Merchard, LLC, doing business as Olideck (“Olideck,” “Merchard,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information in connection with the Olideck website, business profile pages, contact forms, invoicing functionality, payment integrations, and related services collectively referred to as the “Service.”
Merchard, LLC is located at: Merchard, LLC, 5900 Balcones Dr Ste 100, Austin, TX 78731, United States.
Email: support@olideck.com
By accessing or using the Service, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy applies to personal information we process about:
The information we collect depends on how you interact with Olideck.
When you create or maintain an Olideck account, we may collect information such as:
When you create an Olideck profile, we may collect information you choose to provide, including:
Certain information you submit is intended to appear publicly on your Olideck profile.
You should not include information on your public profile that you do not want publicly accessible.
Visitors may use contact forms on Olideck profiles to communicate with profile owners.
When a visitor submits a contact form, we may collect:
We use this information primarily to transmit the inquiry to the applicable Olideck profile owner.
The profile owner will receive the information submitted through the contact form and may independently retain, use, respond to, or otherwise process that information.
Olideck does not control how a profile owner uses information after receiving it.
When an Olideck account holder creates an invoice, we may collect and process information such as:
The Olideck account holder supplying this information is responsible for ensuring that they are authorized to provide and use their customer’s information for these purposes.
Payment processing is provided by Stripe and its affiliates.
When payment functionality is used, Stripe may directly collect payment information, identity information, financial information, billing information, bank information, payment card information, and other information necessary to provide its services.
When payments are completed through Stripe-hosted or Stripe-controlled payment interfaces, Olideck generally does not receive or store complete payment card numbers or card security codes.
We may receive certain information from Stripe necessary to operate Olideck payment functionality, such as:
Stripe processes personal information according to its own agreements and privacy practices.
If you apply to or participate in the Olideck Partner Program, we collect your application, agreement acceptance and version, referral-link identifier, membership status, commission rate, and information needed to set up and track Stripe transfers and payouts.
When someone visits a partner referral link, we count the visit by partner and day. This referral-visit count does not store a visitor's IP address, fingerprint, or individual identity. If the visitor requests a sign-in email while a valid referral cookie is present, we may store an email-bound signup intent with the referring partner and referral-click time. For a genuinely new account, we record the referring partner, signup time, and commission eligibility period.
We also keep records needed to calculate and review referral commissions, including qualifying payment amounts, platform fees, refunds, disputes, adjustments, transfers, and related Stripe identifiers. A partner dashboard shows referral activity and earnings information associated with that partner; Olideck administrators can review more detailed referral and accounting records.
When you access the Service, we or our service providers may automatically collect certain technical information, including:
We use this information to operate, secure, troubleshoot, monitor, and improve the Service.
If you contact us, we may collect:
We may receive information about you from other sources, including:
For example, an Olideck account holder may provide a customer’s email address to us when creating an invoice.
We may use personal information to:
Where required by applicable law, we rely on an appropriate legal basis for processing personal information.
Olideck is designed to provide users with publicly accessible business or professional profiles.
Information that you choose to publish on an Olideck profile may be accessible to anyone on the internet and may include:
Public information may be viewed, copied, indexed, cached, or otherwise processed by search engines, browsers, internet archival services, or other third parties outside our control.
Removing information from Olideck does not guarantee that copies previously obtained by third parties will be deleted.
Olideck contact forms are designed to allow visitors to contact a profile owner without requiring the profile owner to publicly display their personal email address.
When you submit a contact form, the information you provide is disclosed to the owner of the applicable Olideck profile.
The profile owner is an independent person or business and is responsible for how they use information after receiving it.
For contact submissions, Olideck may process personal information on behalf of the profile owner for purposes such as receiving, transmitting, securing, and troubleshooting the submission.
If you have questions about how a particular profile owner uses information that you submitted to them, you should contact that profile owner directly.
Olideck users may provide personal information about their own customers or prospective customers when using features such as invoicing.
In these circumstances, Olideck may process that information on behalf of the account holder to provide the requested functionality.
Account holders are responsible for:
Olideck is not responsible for an account holder’s independent privacy practices.
We may disclose personal information in the following circumstances.
We use companies that provide infrastructure, security, communications, email, payment, hosting, and other services necessary to operate Olideck.
These providers may process personal information as necessary to perform services for us.
Current significant providers include:
These providers may process information according to their own agreements, privacy policies, and applicable data-processing arrangements.
We may add, replace, or change service providers as the Service evolves.
When you submit a contact form, we disclose the information contained in the submission to the owner of the profile you contacted.
When an Olideck user creates an invoice, information associated with the invoice may be disclosed to the intended recipient.
Information necessary to enable payments, manage transactions, calculate fees, prevent fraud, or comply with financial regulations may be disclosed to Stripe and related payment participants.
For Partner Program payouts, we may provide Stripe with partner account and payee information needed for connected-account onboarding, verification, transfers, and related financial services. Stripe may collect additional identity, tax, and bank information directly under its own terms and privacy practices.
We may disclose information if we reasonably believe disclosure is necessary to:
If Merchard, LLC is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, change of control, or similar transaction, personal information may be disclosed or transferred as part of that transaction.
We may disclose information when you direct us to do so, consent to the disclosure, or intentionally use a feature that requires disclosure.
Olideck does not sell personal information for monetary compensation.
Olideck also does not currently share personal information for cross-context behavioral advertising or process personal information for targeted advertising as those terms are defined under applicable U.S. state privacy laws.
We do not operate an advertising marketplace or sell contact-form submissions, customer lists, invoice recipient information, or profile-owner information to advertisers or data brokers.
If our practices materially change, we will update this Privacy Policy and provide any choices or notices required by applicable law.
Olideck and our service providers may use cookies, local storage, and similar technologies where necessary to:
When you visit an active partner referral link, Olideck may set a signed, HTTP-only referral cookie that lasts up to 30 days. It records the first valid partner link and click time in that period so we can attribute a new account if you request a sign-in email and complete signup. Later partner links do not replace a valid first-link cookie. Clearing or blocking the cookie can prevent attribution.
Some third-party services integrated into Olideck may use their own cookies or similar technologies.
Where required by applicable law, we will provide appropriate notice or obtain consent before using non-essential cookies or similar technologies.
Olideck is not designed for the collection or storage of highly sensitive personal information through profiles, contact forms, invoice descriptions, or similar fields.
Please do not submit information such as:
Payment and financial information required by Stripe should be submitted directly through Stripe’s designated interfaces.
We retain personal information for as long as reasonably necessary to provide the Service and for legitimate business, legal, security, tax, accounting, fraud-prevention, and dispute-resolution purposes.
Retention periods vary depending on the type of information and why it was collected.
For example:
Information may remain in encrypted backups or archival systems for a limited period after deletion from active systems.
Information delivered to an Olideck profile owner, invoice recipient, Stripe, or another independent third party may continue to be retained by that third party according to its own practices.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no internet transmission, storage system, software platform, or security measure can be guaranteed to be completely secure.
You are responsible for maintaining the security of your account credentials and promptly notifying us if you believe your Olideck account has been compromised.
Depending on how you use Olideck, you may be able to:
Certain information may be retained after an account is closed where necessary for legal, security, accounting, fraud-prevention, payment, or other legitimate purposes.
Residents of certain U.S. states may have privacy rights under applicable law.
Depending on your jurisdiction and whether the applicable law applies to Merchard, LLC, these rights may include the right to:
Because Olideck does not currently sell personal information or use personal information for targeted advertising as described above, certain statutory opt-out rights may not apply to our current practices.
To submit a privacy request, contact us at support@olideck.com.
You may also send a written request to: Merchard, LLC, 5900 Balcones Dr Ste 100, Austin, TX 78731, United States.
Please identify the request as a Privacy Request.
We may need to verify your identity before completing certain requests. Verification information will be used for the purpose of processing the request.
You may also authorize an agent to submit a request for you where applicable law permits. We may require evidence that the agent is authorized to act on your behalf.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Some requests may be denied or limited where permitted by law, including where information must be retained for security, fraud prevention, legal compliance, contractual obligations, payment records, or establishment or defense of legal claims.
If applicable law gives you the right to appeal our decision regarding a privacy request, you may submit an appeal to support@olideck.com.
Include “Privacy Appeal” in the subject line and describe the request and decision you are appealing.
If the California Consumer Privacy Act, as amended (“CCPA”), applies to Merchard, LLC and your personal information, California residents may have rights including access, correction, deletion, portability, equal treatment, and the ability to limit or opt out of certain uses, sales, or sharing of personal information.
The categories of personal information we may collect are described in Section 2 of this Privacy Policy and may include:
The sources, purposes, and categories of recipients of this information are described throughout this Privacy Policy.
Olideck does not currently sell personal information or share personal information for cross-context behavioral advertising.
Where required by applicable law, we will recognize applicable browser-based opt-out preference signals with respect to practices subject to such signals.
Merchard, LLC is a United States company, and Olideck is operated from the United States.
If you access Olideck from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.
Those jurisdictions may have data-protection laws that differ from the laws where you live.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
Residents of jurisdictions outside the United States may have additional privacy rights under applicable law.
You may contact support@olideck.com regarding applicable privacy rights.
Olideck accounts are intended for individuals who are at least 18 years old.
The Service is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through accounts intended for them.
If you believe a child under 13 has provided personal information to us in a manner covered by applicable children’s privacy law, contact us at support@olideck.com so that we can review and take appropriate action.
Olideck users should not intentionally use contact forms, invoices, or other Olideck functionality to collect children’s personal information in violation of applicable law.
Olideck may contain links to or integrations with third-party websites and services, including Stripe.
We are not responsible for the privacy, security, content, or practices of independent third parties.
You should review the privacy policies and terms of third-party services before providing information to them.
We use email to provide transactional and Service-related communications, including:
Certain emails are necessary to provide the Service and may not contain an unsubscribe option.
If we send marketing or promotional email, you may opt out of those communications using the unsubscribe mechanism provided or by contacting us.
Opting out of promotional email will not prevent us from sending necessary transactional, security, legal, or account-related communications.
Some browsers provide “Do Not Track” signals.
There is not a uniform industry standard governing all uses of these signals.
Where applicable law requires recognition of a legally recognized browser-based privacy preference signal, we will process that signal as required by applicable law.
Because Olideck does not currently sell personal information or use it for cross-context behavioral advertising, such signals may not affect our current data practices.
We may update this Privacy Policy from time to time as Olideck, applicable laws, or our data practices change.
When we update the Policy, we will revise the “Last Updated” date.
If changes materially affect how we use personal information, we may provide additional notice through the Service, by email, or by another reasonable method where required by law.
Your continued use of the Service after an updated Privacy Policy becomes effective is subject to the updated Policy.
Where applicable law requires consent to a material change, we will obtain consent as required.
If you have questions, concerns, complaints, or privacy requests regarding this Privacy Policy or Olideck’s privacy practices, contact:
Merchard, LLC, 5900 Balcones Dr Ste 100, Austin, TX 78731, United States.
Email: support@olideck.com