Last updated August 18, 2026
These Terms of Service (“Terms”) govern your access to and use of Olideck, including the Olideck website, business profile pages, contact features, invoicing tools, payment features, and related services collectively referred to as the “Service.”
The Service is operated by Merchard, LLC (“Merchard,” “Olideck,” “we,” “us,” or “our”), located at: Merchard, LLC, 5900 Balcones Dr Ste 100, Austin, TX 78731, United States. Email: support@olideck.com.
By creating an account, accessing the Service, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service.
Olideck is intended for business, professional, freelance, commercial, and entrepreneurial use. You represent that you are using the Service in connection with a business or commercial activity and have authority to enter into these Terms on behalf of yourself or any entity you represent.
You are responsible for complying with all laws, regulations, licensing requirements, professional obligations, tax requirements, and other rules applicable to your business and your use of the Service.
Olideck provides tools that may allow users to:
Olideck provides software and technology tools only. Unless expressly stated otherwise, Olideck does not provide the products or services advertised by users and is not a party to agreements, engagements, transactions, or disputes between users and their customers.
We may modify, add, discontinue, restrict, or change any portion of the Service at any time.
You must provide accurate and current information when creating and maintaining your account.
You are responsible for:
You may not sell, transfer, sublicense, or provide another person with unauthorized access to your account.
We may require additional verification or information if we reasonably believe it is necessary to prevent fraud, comply with law, protect the Service, or verify account ownership.
You retain ownership of images, business information, service descriptions, pricing, logos, text, and other materials that you submit to Olideck (“User Content”).
By submitting User Content, you grant Olideck a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, format, resize, crop, analyze, process, modify for technical or presentation purposes, and otherwise use that User Content as reasonably necessary to provide, secure, improve, and operate the Service.
For example, Olideck may process an uploaded profile image to generate backgrounds, visual treatments, or interface accent colors.
You represent and warrant that:
You are solely responsible for your User Content and the information you publish.
Olideck does not endorse, verify, or guarantee statements, prices, credentials, services, representations, or other information published by users.
Olideck may provide a contact form through which visitors can submit information such as their name, email address, and message.
Olideck may transmit that submission to the applicable profile owner using email or other communications systems.
Users receiving contact submissions are solely responsible for their subsequent communications with the visitor and for using submitted information lawfully.
You may not use Olideck to solicit or knowingly collect highly sensitive or regulated information through contact forms, messages, invoices, or profile fields, including Social Security numbers, passwords, financial account credentials, protected health information, or similar sensitive information.
Olideck does not guarantee that any contact form submission, notification, email, invoice, or other electronic communication will be successfully delivered, received, read, or acted upon.
Email and communications functionality may depend on third-party providers, networks, spam filters, recipient systems, and other systems outside Olideck’s control.
Olideck may allow eligible users to create and send invoices to their customers.
You are solely responsible for:
Olideck does not independently verify that an invoiced amount is valid or actually owed.
An invoice generated through Olideck does not constitute a determination by Olideck that a debt exists or that the amount stated is legally enforceable.
Users may not use Olideck invoices to facilitate fraudulent, deceptive, unauthorized, unlawful, or fictitious transactions.
Payment processing available through Olideck is provided by Stripe and its affiliates, not by Olideck.
To use payment functionality, you may be required to establish, connect, and maintain an eligible Stripe account and agree to Stripe’s applicable agreements, policies, pricing, requirements, and fees.
Your relationship with Stripe is separate from your relationship with Olideck.
Stripe may collect information directly from you or your customers, perform identity or business verification, impose account restrictions or reserves, delay or deny payments, reverse transactions, process refunds, handle disputes or chargebacks, or suspend or terminate payment functionality according to Stripe’s agreements, policies, legal obligations, and risk requirements.
Olideck does not control Stripe and is not responsible for:
Olideck is not a bank, financial institution, escrow service, card network, payment processor, money transmitter, or credit provider.
Your use of Stripe remains subject to Stripe’s applicable agreements, policies, and pricing.
If your Stripe account becomes unavailable, suspended, restricted, terminated, or disconnected, some or all Olideck payment functionality may become unavailable.
Stripe and other payment providers may charge payment processing fees, payment-method fees, currency-conversion fees, dispute fees, payout fees, or other charges in connection with transactions.
Such fees are established and charged by the applicable payment provider and may vary based on payment method, transaction type, location, currency, account configuration, pricing arrangement, and other factors.
Olideck does not control third-party processing fees and does not represent or guarantee that any particular processing rate or fee will apply.
You are responsible for reviewing and accepting the applicable payment provider’s agreements, pricing, and fees.
Third-party processing fees are separate from any platform fees charged by Olideck.
Olideck may charge a platform fee on payments or transactions processed through payment functionality made available through the Service.
The applicable platform fee will be disclosed to you through the Service, on an applicable Olideck pricing page, during payment-feature setup, or by another reasonable method before the fee applies to a transaction.
Olideck platform fees are separate from payment processing fees and other charges imposed by Stripe, payment networks, banks, financial institutions, tax authorities, or other third parties.
You authorize Olideck and its payment partners to calculate, collect, deduct, withhold, or otherwise receive applicable Olideck platform fees in connection with transactions processed through the Service.
Except where required by applicable law or expressly stated otherwise by Olideck, platform fees paid or collected by Olideck are non-refundable.
Olideck may change its platform fees from time to time.
Any increase or other material change to platform fees applicable to existing users will apply prospectively only. Olideck will provide reasonable notice of such changes through the Service, by email, through an applicable pricing page, or by another reasonable method before the updated fee applies.
Your continued use of payment functionality after an updated fee becomes effective constitutes acceptance of the updated fee.
A change to Olideck’s platform fee will not retroactively alter the fee applicable to a transaction completed before the updated fee became effective.
You are responsible for all taxes, duties, assessments, and governmental charges associated with your business, transactions, income, products, or services, except taxes imposed directly on Merchard, LLC based on its own net income.
Users, not Olideck, are responsible for the products and services they advertise, sell, invoice, or provide.
Olideck is not responsible for:
You are solely responsible for establishing your own customer terms, refund policies, cancellation policies, warranties, disclosures, and other terms required for your business.
You may not use the Service to:
We may investigate suspected violations and suspend or terminate access without prior notice where we reasonably determine that action is necessary to protect Olideck, our users, customers, third parties, or the integrity of the Service.
You may stop using Olideck at any time.
We may suspend, restrict, disable, or terminate your account or access to any portion of the Service if:
Where reasonably practical, we may provide notice before termination, but we are not required to provide advance notice when immediate action is reasonably necessary.
Termination does not eliminate obligations or liabilities incurred before termination.
Sections that by their nature should survive termination will survive, including provisions relating to fees, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and general legal terms.
Except for User Content, all software, interfaces, designs, systems, branding, trademarks, logos, documentation, workflows, technology, and other materials comprising or relating to Olideck are owned by Merchard, LLC or its licensors and are protected by applicable intellectual property laws.
Subject to these Terms, Olideck grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Service for its intended purpose.
No ownership rights are transferred to you.
If you provide suggestions, ideas, feedback, feature requests, or other recommendations concerning Olideck, you grant Merchard, LLC a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without restriction or compensation.
The Service relies on third-party infrastructure and service providers, including hosting, network, security, communications, email, payment processing, and related technology providers.
Your use of certain functionality may be subject to separate third-party terms.
Olideck does not control third-party services and is not liable for their availability, security, performance, acts, omissions, policies, errors, outages, service interruptions, or changes.
We may change third-party providers at any time without notice.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
MERCHARD, LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, RELIABILITY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, OLIDECK DOES NOT WARRANT THAT:
YOU USE THE SERVICE AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERCHARD, LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, CUSTOMERS, GOODWILL, OPPORTUNITY, DATA, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS EXCLUSION INCLUDES LOSSES ARISING FROM:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF MERCHARD, LLC AND ALL RELATED PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) $100; OR (B) THE AMOUNT OF PLATFORM OR SERVICE FEES ACTUALLY PAID TO MERCHARD, LLC BY YOU DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The limitations in this section apply regardless of the legal theory asserted and even if a remedy fails of its essential purpose.
Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Merchard, LLC and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, demands, actions, investigations, liabilities, judgments, losses, damages, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
Olideck may assume exclusive control of the defense of any matter subject to indemnification, and you agree to reasonably cooperate with that defense.
You may not settle a claim imposing liability, obligations, admissions, or restrictions on Olideck without our prior written consent.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A JURY TRIAL AND YOUR ABILITY TO PARTICIPATE IN A CLASS ACTION.
Before initiating arbitration or litigation, you and Olideck agree to attempt to resolve the dispute informally.
A party asserting a dispute must provide written notice describing:
Notices to Olideck must be sent to support@olideck.com and to Merchard, LLC, 5900 Balcones Dr Ste 100, Austin, TX 78731, United States.
Olideck may send dispute notices to the email address associated with your account.
The parties will have at least 30 days after receipt of a complete dispute notice to attempt to resolve the matter before arbitration may be commenced.
Except for the exceptions stated below, you and Merchard, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, Olideck, the Service, your account, payments, invoices, communications, or the relationship between you and Olideck will be resolved exclusively through final and binding individual arbitration rather than in court.
This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq.
Arbitration will be administered by the American Arbitration Association (“AAA”).
Because Olideck is intended for business and commercial use, arbitration will ordinarily proceed under the AAA Commercial Arbitration Rules then in effect.
If AAA determines that its Consumer Arbitration Rules are legally required to apply to a particular dispute, those rules will apply instead to the extent required.
If a group of coordinated arbitration demands qualifies for treatment under AAA’s applicable mass arbitration rules or supplementary procedures, those procedures will apply.
Unless the parties agree otherwise, the arbitration will be conducted by one neutral arbitrator.
Arbitration may be conducted remotely by video, telephone, written submissions, or another method permitted by the arbitrator.
If an in-person hearing is required, it will take place in Travis County, Texas, unless applicable law or AAA rules require another location.
YOU AND OLIDECK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY.
To the maximum extent permitted by law:
If a final judicial determination holds that a particular request for public injunctive relief or other claim cannot lawfully be arbitrated on an individual basis, that specific claim or request may be severed and resolved by a court after all arbitrable claims have been completed.
Either party may:
Seeking such relief does not waive arbitration of other claims.
You may opt out of this arbitration agreement by sending written notice within 30 days after the date you first accept these Terms.
Your opt-out notice must include your name, the email address associated with your Olideck account, and a clear statement that you are opting out of the arbitration agreement in the Olideck Terms of Service.
The notice must be sent to support@olideck.com with the subject line “Arbitration Opt-Out.”
Opting out of arbitration will not affect the remaining provisions of these Terms or your ability to use Olideck.
Where a dispute is permitted to proceed in court rather than arbitration, YOU AND MERCHARD, LLC WAIVE ANY RIGHT TO A TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Except for matters governed by the Federal Arbitration Act, these Terms and disputes arising from them will be governed by the laws of the State of Texas, without regard to conflict-of-law principles.
For any dispute permitted to proceed in court, you consent to the exclusive jurisdiction and venue of the state and federal courts located in or having jurisdiction over Travis County, Texas, except where applicable law prohibits such a requirement.
You consent to receive communications from Olideck electronically, including by email and through the Service.
Electronic communications may include account notices, security notices, invoices, policy updates, transactional information, and other communications relating to the Service.
You agree that electronic notices and records satisfy any legal requirement that communications be provided in writing to the extent permitted by law.
You are responsible for maintaining an accurate email address associated with your account.
Our collection and use of personal information is described in the Olideck Privacy Policy.
By using the Service, you acknowledge that information will be processed as described in the Privacy Policy.
We may update these Terms from time to time.
If we make material changes, we may provide notice by email, through the Service, by posting updated Terms, or by another reasonable method.
Updated Terms will become effective on the date identified in the updated version.
Your continued use of the Service after updated Terms become effective constitutes acceptance of those Terms.
Changes will not retroactively alter the resolution of a dispute of which Olideck had actual notice before the updated Terms became effective.
We may modify, suspend, restrict, or discontinue any part of Olideck at any time.
To the maximum extent permitted by law, we are not liable for modifications, interruptions, suspensions, or discontinuation of the Service.
We are not obligated to maintain any particular feature, integration, design, pricing model, provider, storage duration, or level of availability unless expressly agreed in a separate written agreement signed by Merchard, LLC.
Olideck will not be responsible for delays, failures, interruptions, or losses caused by circumstances beyond our reasonable control, including internet or telecommunications failures, cloud-service outages, third-party platform failures, payment-network disruptions, cybersecurity incidents, natural disasters, labor disputes, government actions, war, terrorism, civil unrest, epidemics, utility failures, or failures of third-party suppliers.
You may not assign or transfer these Terms or your rights under them without our prior written consent.
Merchard, LLC may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, financing, corporate restructuring, sale of assets, change of control, or otherwise.
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.
If the class-action waiver in Section 17 is determined to be unenforceable as to a particular claim and applicable law does not permit that claim to proceed through individual arbitration, that claim will be severed from arbitration to the minimum extent necessary.
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.
Any waiver must be expressly made in writing by an authorized representative of Merchard, LLC.
These Terms do not create a partnership, franchise, joint venture, employment, fiduciary, agency, or similar relationship between you and Merchard, LLC.
You have no authority to bind Olideck or Merchard, LLC.
These Terms, together with the Privacy Policy and any additional terms expressly incorporated into them, constitute the entire agreement between you and Merchard, LLC regarding the Service and supersede prior agreements or communications concerning the same subject matter.
If you enter into a separate written agreement with Merchard, LLC that expressly conflicts with these Terms, the separate written agreement controls to the extent of that conflict.
Questions about these Terms may be sent to Merchard, LLC, 5900 Balcones Dr Ste 100, Austin, TX 78731, United States.
Email: support@olideck.com.